Effective communication is essential in supporting our objectives to ensure that: We understand and are all working towards the same goals. Messages are delivered and understood first time We can make decisions based on accurate information and knowledge. Messages given out across the business to clients and suppliers are consistent Information is absorbed and acted upon quickly. We do not waste resources by making uninformed decisions. Communication media’s used to promote our culture: Website Monthly Health and Safety Handbook Staff Suggestion Box Annual personal development reviews (PDR) Bi-monthly team talks Integrated Management System Active notice board Email alerts Open plan office Monthly senior managers meeting Monthly Board meeting Staff Inductions Regular social events